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ANALISIS SENTIMEN PEMBELIAN BAHAN BAKAR MINYAK PADA APLIKASI MYPERTAMINA DENGAN METODE NAIVE BAYES CLASSIFIER DAN SYNTHETIC MINORITY OVERSAMPLING TECHNIQUE
ANALISIS SENTIMEN PEMBELIAN BAHAN BAKAR MINYAK PADA
APLIKASI MyPertamina DENGAN METODE NAIVE BAYES CLASSIFIER DAN
SYNTHETIC MINORITY OVERSAMPLING TECHNIQUE
I Komang Damai Armawan1)
, Mochamad Husni2)
, Tubagus M. Akhriza3)
STMIK PPKIA Pradnya Paramita Malang
komang.armawan.27@gmail.com1)
, husni@stimata.ac.id2)
, akhriza@stimata.ac.id3)
Abstract
The implementation of the MyPertamina application policy for subsidized fuel purchases has
received various responses from the public, expressed through social media. These responses can
be classified into neutral, positive, and negative feedback. Manual analysis can be time-consuming,
so the Naive Bayes Classifier (NBC) method can be used for quick and accurate sentiment analysis
of public responses to the implementation of the MyPertamina application for subsidized fuel
purchases. The research aims to analyze sentiment using the NBC method and implement the
Synthetic Minority Oversampling Technique (SMOTE) on the application of MyPertamina for
subsidized fuel purchases in the community. The dataset in this study is divided into three ratios:
30% for testing set, 40%, and 50%. The sentiment analysis results using the NBC and SMOTE
classification methods with a 30% training set ratio show the best outcome. Initially, there were
972 data points, which were preprocessed to 712, and then the SMOTE algorithm was implemented
to balance the training set. The results showed that 38% were neutral responses, 35% were
positive, and 27% were negative, with an accuracy of 84%.
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